Refund Policy
Refund Policy
-----
Yes, we are happy to offer a 30-day money back guarantee on our products.
For return inquiries, please contact our customer care team at info@ebinutrition.com or give us a call at 2064729041
Please note Ebi Nutrition will only issue credits to the party who initially purchased the products directly from Ebi Nutrition store. All return products are to be shipped at customer's expense.
To complete your return, we require a receipt or proof of purchase.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
-----
